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Phone:
+6013-544 3069

+6013-544 3061 (Selangor Area)

Physical address:
NO. 217, TAMAN, PERSIARAN BANDAR BARU MERGONG, ALOR SETAR, Malaysia

No 32a & 36, JALAN BA/12, KAWASAN PERINDUSTRIAN BUKIT ANGKAT, 43000 KAJANG, SELANGOR.

NO 153, JALAN COKMAR 1, TAMAN MUTIARA BUKIT RAJA, 41050 KLANG SELANGOR

NO.A96, TAMAN BANDAR BARU MERGONG , LEBUHRAYA SULTANAH BAHIYAH, 05150 ALOR SETAR, KEDAH

NO.1536A, KG PASIR BARU, JALAN SUNGAI LALANG, 43500 SEMENYIH, SELANGOR

Effective Date: 05/12/2023

Welcome to our website, and thank you for your interest in our PVC panel products. We recognize the importance of personal privacy and are committed to protecting your privacy. Please read and understand our privacy policy before using our website and services.

Collected Information:

When you browse our website or make a purchase, we may collect certain personal information provided by you, including but not limited to your name, contact details, mailing address, etc. We may also record non-personal identification information such as your IP address, browser type, and visit times.

Purpose of Information:

The information we collect will be used for the following purposes:

  • Processing and delivering your orders;
  • Providing customer support and resolving issues;
  • Sending you information about products and services;
  • Customizing our website to meet your interests.

Information Protection:

We take necessary security measures to protect the personal information you provide. We use Secure Socket Layer (SSL) technology to encrypt data transmission and employ physical and electronic security measures to prevent unauthorized access.

Cookies and Similar Technologies:

Our website may use cookies and similar technologies to enhance user experience. You can disable cookies in your browser settings, but this may affect your access and usage of the website.

Third-Party Links:

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these websites. Please carefully read the privacy policy of third-party websites.

Privacy of Minors:

We do not intentionally collect personal information from individuals under the age of 18. If you are a minor, please seek parental consent before using our website and services.


-Payment and Settlement Policy

Welcome to our website for purchasing PVC panel products. Please carefully read the following Payment and Settlement Policy before making a purchase.

 

Payment Methods:

We accept the following payment methods: FPX, Online Banking, Direct Bank Transfer, and etc.

Payment Deadline:

  • After completing your order, please proceed with the payment promptly to ensure timely processing.
  • Orders not paid within the specified time may be subject to cancellation.

Associated Costs:

  • Unless otherwise specified, product prices include all associated costs.
  • Customers may be responsible for return shipping costs unless the product has quality issues.

Order Confirmation:

Upon successful payment, you will receive an order confirmation email containing detailed order information.

Fee Transparency:

We are committed to providing a clear and transparent fee structure to ensure customers understand their shopping costs.


-Return and Refund Policy

We are committed to providing high-quality PVC panel products. If you are not satisfied with your purchase, we offer the following return and refund policy:

Return Conditions:

  • Initiate a return request within 30 days of receiving the product.
  • Products must be in unused.
  • Contact us before returning the product to obtain return authorization.

 

Refund Process:

  • Once we receive and inspect the returned product, we will process the refund promptly.
  • The refund will be issued using the original payment method.

Shipping Costs:

Customers are responsible for the return shipping costs unless the product has quality issues.

 

Damaged Products:

If you receive a damaged product during shipping, please notify us immediately upon receipt and provide photos for verification. We will offer a replacement or a full refund.

Changes to Privacy Policy:

We reserve the right to modify or update the privacy policy at any time. Any changes will be posted on our website and communicated to you before they take effect.

If you have any questions or need further information about our privacy policy, please contact us at +6013-544 3069

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