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Phone:
+6013-544 3069
+6013-544 3061 (Selangor Area)
Physical address:
NO. 217, TAMAN, PERSIARAN BANDAR BARU MERGONG, ALOR SETAR, Malaysia
No 32a & 36, JALAN BA/12, KAWASAN PERINDUSTRIAN BUKIT ANGKAT, 43000 KAJANG, SELANGOR.
NO 153, JALAN COKMAR 1, TAMAN MUTIARA BUKIT RAJA, 41050 KLANG SELANGOR
NO.A96, TAMAN BANDAR BARU MERGONG , LEBUHRAYA SULTANAH BAHIYAH, 05150 ALOR SETAR, KEDAH
NO.1536A, KG PASIR BARU, JALAN SUNGAI LALANG, 43500 SEMENYIH, SELANGOR
Q1: How can I purchase products?
A1: Browse our Shop page website, select the products you like, and proceed to checkout to complete your purchase.
Q2: How do I track my order?
A2: Once you complete your order, you’ll receive a confirmation email with tracking information. You can also log in to your account to check the order status.
Q3: What is your product return and refund policy?
A3: We offer return and refund services under certain conditions. Please review our “Return and Refund Policy” for detailed information.
Q4: How can I contact customer support?
A4: You can reach our customer support team through +6013-544 3069 or WhatsApp Us, and we’ll assist you as soon as possible.
Q5: Is there a warranty for the products?
A5: Yes, we provide a warranty for 1-year warranty against color fading and cracking, coupled with a solid 10-year warranty safeguarding against termite and water damage.
Q6: How can I change my account password?
A6: You can log in to your account and find the password change option in your account settings.
Q7: Do you offer international shipping?
A7: We regret to inform you that we currently only provide domestic shipping. Please select your domestic delivery address during checkout to view domestic shipping costs.
Q8: Can I shop without creating an account?
A8: Yes, you can choose to shop as a guest. However, creating an account is recommended for order tracking and additional services.
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